> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help-lgallstars.incenteev.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# What are the different types of users?

As an administrator of your platform, you can access the user management space by going to the "****Administration Organization****", then to "****Manage Users.****" By default, the list of users that is displayed is the list of active users. You can filter the users according to several criteria if you click on the "****Active User****" button.

[![](https://storage.crisp.chat/users/helpdesk/website/-/5/0/9/4/509429f4c098d400/7973a282-ece2-4ea2-810e-df35d4_y3t3w8.png)](https://storage.crisp.chat/users/helpdesk/website/-/e/8/4/2/e842cc11ccd93800/4bef8239-f52e-43c9-9700-2fcc55_1ntguv6.png)

Below are details about these categories of users :

* ****Active users :**** users to whom a licence is allocated.
* ****Deactivated users :**** uses whose account is deactivated. This list can be useful if you need to reactivate certain users' access to the platform.
* ****Super-administrators :**** users with extended administration access.
* ****Invited users :**** users who have received an invitation to connect themselves to the platform.
* ****Not invited users :**** users who haven't received an invitation to connect themselves to the platform.
* ****External users :**** users who have a limited access to the platform. They cannot access public spaces unless they were invited to do so.
* ****All users :**** active and deactivated users.
* ****Pending users :**** users who are waiting for your approval to join the platform.
* ****Rejected users :**** users who were denied access to the platform.
* ****Native app users :**** users who have downloaded the mobile app on their smartphone and/or tablet.
* ****Users without the native app**** : users who have not downloaded the mobile application on their smartphone or tablet.
* ****Without profile picture**** : users who have yet to upload a profile picture.

****See you soon on Incenteev 😀****