Question 1

How to share an "important message"?

Accepted Answer

Do you want to publish an important message on Incenteev? Nothing could be easier, follow the guide! 👇

Share an important message

This option allows you to publicly share important information in a specific newsgroup while ensuring that everyone in that group sees and reads the post.

From your home page:

Click on the sharing bar labeled "Share your ideas, questions, good practices…"
Choose from the drop-down list "Share an important message."
Write your message in the "Your Message" box
If you wish, add an attachment (file, photo/video, GIF, or link to a quiz)
Select the discussion group in which you want to share your message
Finally, click on "PUBLISH"

The next time they log in to the platform, all members of the selected newsgroup will receive a notification that a new important discussion has been posted.

Your important post will appear at the top of their homepage with the words "Do not miss":

They will have to click the "READ" button to stop the message from appearing at the top of their homepage every time they log in.

And voilà, you now know how to post important messages on your favorite newsgroup 👍 !

See you soon on Incenteev 😉

Question 2

¿Cómo editar o eliminar una publicación?

Accepted Answer

Todos podemos cometer errores al intercambiar correos electrónicos:

Errores ortográficos
Olvidar adjuntar un archivo
Enviar al destinatario equivocado
Publicar un mensaje sin terminar mientras aún lo estás escribiendo
Compartir información confidencial

Usar Incenteev para comunicarte no te impide cometer estos errores.
¡Pero con Incenteev, puedes corregirlos al instante!

Para modificar o eliminar una publicación, solo tienes que:

Busca tu publicación en el feed de noticias haciendo clic en la pestaña “Noticias” situada en el menú de la izquierda.
Haz clic en el botón con tres puntos en la esquina superior derecha de tu publicación.
Haz clic en “Editar” para modificar tu publicación o en “Eliminar” para borrarla.
Después de editar tu publicación, no olvides hacer clic en el botón “Guardar”.

¡Nos vemos muy pronto en Incenteev! 😃

Question 3

How to create a coaching mission

Accepted Answer

You wish to create a coaching mission for one or more of your employees? You can also create coaching missions for yourself. We'll show you how! 👇

Create a coaching mission for an collaborator

Go to the Coaching section
Select the name of one of your team members.
Click on the "+ Mission" button.
Complete the mission:
The title of the mission
You can define a business objective (Example: call 10 prospects). This objective can be updated manually (by you or your collaborator) or based on an indicator and will therefore be updated automatically.
A description
A deadline
Click on the "Launch" button and let's go!

Create a coaching mission for yourself

Go to the Coaching section
If you do not have a coachee, you are directly on your page. If not, click on "personal page" at the top of your screen.
Click on the "+ Mission" button
Complete the mission:
The title of the mission
You can define a business objective (Example: call 10 prospects). This objective can be updated manually (by you or your collaborator) or based on an indicator and will be updated automatically.
A description
A deadline
Click on the "Launch" button and let's go!

😉 See you soon on Incenteev ! 😉

Question 4

Comment créer un indicateur basé sur un ratio ?

Accepted Answer

Vous souhaitez créer votre premier indicateur basé sur un ratio. Cet article est fait pour vous ! 👇

Dans la partie édition de votre tableau de bord, dirigez-vous sur l'espace Indicateurs et cliquer sur le bouton "Créer un indicateur".

Vous avez la possibilité de créer 7 typologies différentes d'indicateur. Pour en savoir plus, consultez l'article Quels sont les différents types d'indicateurs que vous pouvez créer ?

Une fois le type d'indicateur choisi, l’interface de création de votre indicateur changera pour s’adapter à votre besoin… /!\ Une fois votre indicateur sauvegardé, vous ne pourrez pas modifier cette étape.

Créer un indicateur basé sur un ratio

Cette option vous permet de créer votre indicateur en construisant un ratio avec un numérateur et un dénominateur basés sur des indicateurs existants.

Paramètres de base

Nom de l'indicateur (ex: Couverture de cible)
Description (champ facultatif)

Calcul

Dans la première liste déroulante, sélectionnez l'indicateur qui sera votre numérateur. Dans la seconde liste déroulante, sélectionnez l'indicateur qui sera votre dénominateur.

Une bonne performance est par défaut définit comme étant "la plus grande valeur possible". Dans le cas contraire (ce qui est rarement le cas), cocher la case "la plus petite valeur possible".

Périodicité

Par défaut, la c

Question 5

How to comment a coaching mission?

Accepted Answer

Want to comment an ongoing mission?
We show you how it works! 👇

Go to the Coaching section.
Select the name of your collaborator.
Click on the mission you wish to comment.
Write your comment in the dedicated space on the right of the screen.
Click on Publish.

See you soon on Incenteev! 😉

Question 6

How to award gift points?

Accepted Answer

First of all, in order to offer gift points to winners, your platform must be credited with gift points.

To check if this is the case, you just have to :

Go to your organization's administration by clicking on the "Settings" button at the top right, then "Organization Administration"
Click on "Manage gift points" in the "Endowments" section
Check the blue box to see if there are any points credited to the platform

If you do not have any gift points credited on the platform yet, please contact Incenteev.

There are two ways to award Gift Points:

Awarding gift points via an award file

This method is especially useful when you need to award gift points to many winners (more than 10).

You need to create a file with 3 columns:

user: indicate the email addresses of the winners
value : indicate the amount of gift points you want to give to each winner (1 point = 1 euro)
description: indicate the reason why this person earns gift points (e.g.: "Reward for the August challenge")

Once you have created your file and filled it in, you must click on the "Upload an award file" button, then on "Choose the file" and finally on "Upload the file".

Manual awarding of gift points

This me

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